State agencies and local governments use email daily to communicate, administer, and transact public business. The result is often copious amounts of emails. Most emails are transitory messages that governments can delete after they no longer need them. However, others may be records governments must retain to fulfill retention requirements.
The key to managing email is understanding how it is used in your organization and creating policies for use and management.
This webinar is a primer to help you
- Identify emails that are records (and those that are not),
- Determine retention periods for email records,
- Consider strategies for email retention,
- File, maintain, and preserve e-mail, and
- Develop policies for email use and management.
