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Disaster Recovery Vendors

The New York State Archives maintains this list of disaster recovery consultants and vendors as a service to our customers. Vendors can use this list to verify that they are listed on the appropriate lists and that the information on their services is correct. The New York State Archives assumes no responsibility for the professionalism of any consultants listed. This list is not meant to endorse, recommend, or require use of any particular consultant on this inventory. If you know of other consultants that should be on this list or you discover any errors in this list, please contact the Government Records Services unit at (518) 474-6926 or, by email, at recmgmt@nysed.gov.

The Northeast Document Conservation Center (NEDCC) also maintains a list of disaster recovery vendors. Refer to NEDCC’s website at https://www.nedcc.org/free-resources/disaster-assistance/ for more information.

Other Relevant Resources

State Archives’ Disaster Management and Working with Disaster Recovery Vendors

Company/Name Phone Email Website
17a-4, LLC (212) 949-1724 cgray@17a-4.com or cweeden@17a-4.com www.17a-4.com

17a-4 focuses on the email archive, archiving e-messaging (blackberry. OCS Chat, IM Manager, POD messaging, LinkedIn profiles/InMail, Twitter, Facebook, and LivePerson), and e.-Discovery (producing content from live data sources like CIFS, NFS, NAS, Microsoft Exchange, laptops, desktops, and SharePoint repositories). Our e-messaging archiving software supports all email archives in operation, and we advise on types of email archives for prospective users. We perform the professional services associated with email archive installations, upgrades, shortcutting, mailbox quotas, and customizable metadata component extensions for specific email methodologies and practices.

P. O. Box 1492
Millbrook, NY 12545

Contact: Carter Gray or Charles Weeden

AmeriVault (781) 890-8690 mbernier@amerivault.com www.amerivault.com

130 Turner St.,  Bldg. 3, Suite. 220
Waltham, MA 02453

Contact: Marsha Bernier

Ascend Tech, Inc. (866) 340-1111 www.datarecoverylabs.com

Specializes in all media, operating systems, database, and exchange/mail recovery, and advanced data recovery forensics.

4772 East 355th St. 
Cleveland, OH 44094

Avalon www.teamavalon.com

Avalon, a national leader in document services, was founded in 2000 in Syracuse, New York, and has experienced steady growth since then. Avalon provides eDiscovery, managed services, traditional litigation support services, cyber security, digital forensics to law firms and corporations across the United States.

Avalon provides Document Imaging & Scanning Services, Large Format Scanning, Redaction Services, Indexing Services, OCR Technology, Disaster Recovery, High-resolution Scanning, Electronic Bates Labeling, Database Creation, TIFF to PDF Conversion, and Manual & Auto Coding.

 

Buffalo Office
741 Main Street, Buffalo, NY 14203
(716) 995-7777
 
Rochester Office
89 Allen Street, Rochester, NY 14608
(585) 242-9999
 
Syracuse Office
901 North State Street, Syracuse, NY 13208
(315) 471-3333
 
Utica Office
54 Franklin Square, Suite B, Utica, NY 13502
(315) 724-5555
 
Data Recovery Experts (212) 221-1388 support@recovery-experts.com www.recovery-experts.com
A New York data recovery company located right in Midtown, Manhattan. 
 
Cater to both business and personal drives in Manhattan and all the outer boroughs; specialize in data recovery from any storage media; hard drives, RAID arrays, flash media and many others.
 
108 W 39th St. #506 
New York, NY 10018

Contact: Alex Doubov

DataHotline, Inc (212) 229-2884 www.datahotline.com

Data and physical recovery services.

267 W. 17th Street, 2nd Floor
New York, NY 10011

Contact: Bruce Baek

DataRetrieval.com (646) 351-0817 or (800) 399-7150 http://www.dataretrieval.com

Diagnostics & Support Office
445 Park Avenue (@ 57th Street), 9th Floor, Suite 958
New York, NY 10022

Disk Doctors (716) 218-0992 or (800) 347-5377 http://www.diskdoctors.com

300 International Drive, Suite 100
Buffalo, New York 14221

Documentelligence™ from Copier Fax Business Technologies, Inc. (716) 853-5000, ext. 28 hmstroh@copierfaxbt.com www.copierfaxbt.com

Documentelligence™ from Copier Fax Business Technologies, Inc. analyzes business processes and furnishes appropriate IT and document management solutions, With 25 years of multi-award winning experience, we generate hardware, software, and e-forms solutions that optimize data capture, storage, research, retrieval, and conversion… improve office automation and workflows… aid compliance… support recovery from catastrophic events… and boost customer service.

465 Ellicott Street, Buffalo, NY 14203 and
250B Lucius Gordon Drive, Suite 5, Rochester, NY 14586

Contact: Michael Stroh

Drive Savers (800) 440-1904

400 Bel Marin Keys Boulevard
Novato, California, 94949-5650

DS3 DataVaulting (703) 230-3281 or (571) 748-8608 bzach@DS3datavaulting.com www.DS3datavaulting.com

14900 Conference Center Dr., Suite 150
Chantilly, VA 20151

Contact: Blake Zach

Electronic Restoration Services (888) 355-0001 info@ers-us.com http://www.ers-us.com
EMag Solutions (800) 364-9838 www.emaglink.com

Data conversion, data recovery, and consulting.

3495 Piedmont Road, Suite 500
Atlanta, GA 30305

Contact: Gene Thompson

ESS Data Recovery, Inc. (212) 710-5910 support@datarecovery.com www.datarecovery.com

From single hard drives to RAID storage arrays - when you require the most successful data recovery service and lightning-fast turnaround, datarecovery.com are the people to call. Datarecovery.com has locations throughout the US and Canada and full secure SAS 70 certified labs. With ESS you get the best data recovery engineers, the safest technology available, and unsurpassed business integrity.

469 - 7th Avenue, 3rd floor
New York, NY 10018

Funtion5 Technology Group (585) 295-8900 lgermain@f5technology.com www.f5technology.com

600 Mile Crossing Blvd., Suite 1A
Rochester, NY 14624

GRM (866) 947-6932 jirizarry@grmdocument.com www.grmdocumentmanagement.com

GRM Document Management is a leading provider of lifecycle records and information management solutions. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost efficiency to document storage, data protection, digital/electronic document management and certified destruction. Fully integrated products and services include: eAccess remote inventory control, the Cloud-based Online Record Center, business process workflow automation, a blended paper to digital solution,GRMpedia, a retention regulatory research tool and the Solutions Group, Compliance and Governance expertise. GRM’s full service capabilities are available in major markets throughout the U.S., including New York/New Jersey, Atlanta, Baltimore, Boston, Chicago, Houston, Los Angeles, Miami, Philadelphia, San Francisco, and Washington, D.C.

215 Coles Street
Jersey City, NJ 07310

Contact: Julio Irizarry

GRM Information Management Services (301) 324-0777 www.grmims.com

9200 East Hampton Drive
Capitol Heights, MD 20743

Contact: Rick Swink

Iron Mountain www.ironmountain.com

Iron Maountain Inc, provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information -- regardless of its format, location, or life cycle stage -- so they can optimize their business and ensure proper recovery, compliance, and discovery. Many of Iron Mountain's offerings are in areas such as Document Management Solutions, Records Management and Storage, Health Information Management, Secure Shredding, Disaster Recovery, and Data Recovery. Preservation microfilming, storage cabinets, fire-proof safes, transfer cases, offsite destruction, mobile and onsite destruction.

220 Wavel Street 
Syracuse, NY 13206
(315) 463-6790
david_langevin@ironmountain.com

317 Madison Avenue
New York, NY 10017
(646) 502-7228 or (800) 899-4766

Kingston, NY 12401
(845) 338-7121

520 W. Metro Park 
Rochester, NY 14623
(585) 272-1400

745 Atlantic Avenue 
Boston, MA 02111
(800) 899-4766

100 Bailey Avenue
Buffalo, NY 14220
(716) 822-2200

Contact: David Langevin

Janus Associates, Inc. (203) 251-0238 JamesA@JanusAssociates.com www.janusassociates.com

We are specialists in risk analysis, penetration testing, compliance and PCI assessments, disaster recovery and business continuity planning, eDiscovery, data forensics, data breach crisis management, advanced biometric and authentication software, and mainframe security audit solutions.

1055 Washington Blvd
Stamford, CT 06901

Contact: Jim Adams

Long Island Data Recovery (516) 880-0777 longislanddatarecovery.networks-by-design.com/

This vendor has been temporarily displaced as a result of Hurricane Sandy. At the moment, its physical offices are located at 30 South Central Ave, Valley Stream, NY 11580. It's also using multiple temporary phone numbers: 516-234-5279, 516-330-8010, 516-779-1808

10 W Broadway #11E
Long Beach, NY 11561

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